Our Commitment to YOU!
We greatly value our clients and we know that we are only as good as what our most recent client says about us. To show our clients how committed we are to them, we follow the principles listed below. Each and every client will get this same treatment and we expect it in return.
Without exception, we commit to:
Ask questions and listen to our clients in order to fully comprehend their needs.
Create a property profile searches and/or selling strategies that complement our clients’ overall goals for home ownership.
Be sensitive to the fears that many home-buyers have about purchasing their first home, moving up to a larger home or downsizing, and earn their confidence as a trusted adviser.
Respect our clients’ time by applying our knowledge, experience and resourcefulness, as well as working toward smooth, on-time closings.
Communicate regularly and proactively with our clients to keep them informed of the status of their buying/selling process and to reduce the stress that is associated with uncertainty.
Measure our success by our clients’ willingness to confidently recommend us to their friends and family members.
Seek to improve the quality of service we provide by encouraging each client to provide feedback that will help us improve our service offering.